Our core business has always been.
Our experience allows us to organize and manage technical support to end users in relation to both hardware and software products.
Within companies, we analyze the fastest, most effective and least expensive type of support, as well as classify problems based on urgency, identifying times and methods of intervention and managing tools and methods.
Technical assistance
We are able to provide technical support solutions modeled on your reality that allow you to easily and quickly overcome the difficulties you may encounter on your IT systems (Server, PC and client computer, network and telephony equipment and infrastructures).
To meet the customer’s needs, we provide various intervention methods for technical assistance. In fact, our staff and our collaborators can manage the activities through direct, remote and telephone support.
At the customer’s request, we offer customized technical assistance packages based on your needs.
IT consulting
Unfortunately, most companies become aware of the criticality of problems related to the security of their information systems only when they are faced with very serious problems and sometimes irreversible situations caused by the inadequacy of the strategies implemented to protect their information systems.
Our aim is to provide an ad-hoc service for the needs of our customers and, to do it in the best possible way, we follow three points that are fundamental for us:
- Preliminary analysis
With the preliminary analysis we are able to highlight the customer’s needs and to propose an effective and rapid plan to be able to achieve the required objectives. - Development
Following a careful analysis, the project is developed in order to obtain the result requested by the customer in the shortest possible time. - Launch
Once the confirmations have been obtained that the result complies with the customer’s requests, the project is implemented.
